Shipping includes packaging, insurance and actual shipping charges within the USA and Canada. We use UPS in the USA . For very large items (over 65 lbs) we use a specialist shipping company and will quote separately for you before finalizing any sale. We will only charge your credit card once we ship the item to you.
We will normally ship your order within 3 business days. Should you wish to expedite delivery using an overnight courier service, please contact us for the applicable additional charges.
Orders from outside the USA and Canada : we can arrange delivery anywhere in the world. Once we have your address details, we will be happy to provide an exact quote for delivery to your country. You will be responsible for all local fees or duties that may be applicable in your country.
We accept Visa, MasterCard, American Express, PayPal and JCL. Checks require prior approval and are subject to clearance delays.
Our Return/Exchange Policy
Your complete satisfaction is very important to us and is absolutely guaranteed. If for any reason you are not satisfied with your purchase, you may return it undamaged within:
• 7 Days – Full refund less a 10% re-stocking fee
• 30 Days – Exchange/Credit only
• CD's/DVD's – No exchange/refunds on opened items
For shipped items, we will refund you the full amount less the 10% restocking fee and the cost of shipping in both directions.
If you need to return a shipped item, You must contact us for Return Approval before returning any merchandise to us. Returns must be shipped freight prepaid.